We strive, as a clinic, to leave a legacy and encourage customers to trust as with our core values of: trustworthiness, integrity, results and competence. We provide a wide range of quality services promptly. Our high level service is evident through our customer population that has grown 10 fold over the past 10 years.
Our value for the community
We serve everyone and expand our community primarily through word of mouth and recommendations from satisfied patients. Despite the exceptional expertise and dedication of our team, we remain committed to keeping our prices as affordable as possible, believing that health and feeling your best should be accessible to all. At MedConsult, we build lasting trust by treating both our customers and our staff with genuine care and friendliness.
Our service and value of education
We provide clear medical information in a simple, conversational manner, keeping patient care at the heart of everything we do. All customer data is collected and stored securely to enhance and personalize your care with every visit. Additionally, our confidential delivery service is designed for your convenience, maintaining the same professional standards as our in-clinic care.
Our primary goal is to educate with transparency, regarding both our pricing and the scope of our services. When medical science reaches its limits, we remain by your side to help find solutions and address your concerns. Any feedback on your health is shared supportively and treated with the utmost urgency.
Our Assets
Our clinic offers several unique benefits: the price you see on our flyers is exactly what you will see on your bill, we provide all necessary documentation for insurance purposes, and we accept a wide range of payment options.
Whether we follow up via chat or phone, you will always be greeted with gratitude and professional, transparent communication. Our online and in-person services are efficient and solution focused, ensuring every patient feels well cared for. This dedication to satisfaction is what drives our positive reviews.
Our greatest asset is our highly trained staff, who embody our clinic’s ethos with a smile. We constantly measure feedback to ensure we are delivering the services and information you need. Our processes are clear and can be explained at any time to ensure you feel comfortable and informed.
With a diverse team of doctors and nurses, we minimize waiting times and provide the right information when you need it most. We use open ended questions to ensure you feel heard, allowing us to offer tailored advice and informed options that maximize health outcomes. This flexibility, rooted in a deep value and appreciation for medicine, is essential for providing optimum patient care.
Our International Focus, Range and Accessibility
Another valuable strength of MedConsult is the accessibility and continuity of care we provide to Bangkok’s diverse local and international community. With English and Thai speaking medical professionals, patients can discuss sensitive or complex concerns in the language they understand best. Our long-standing presence since 2003 has allowed us to develop trusted relationships with individuals, families, companies and expatriate communities over many years.
Our broad range of general medical, preventive, sexual health, vaccination, mental health, weight management and aesthetic services also allows patients to receive more coordinated support in one place. This reduces the need to visit multiple providers and helps our team understand each patient’s wider health journey.
Convenient opening hours, seven day availability, walk-in access, online booking and two central Bangkok locations (Thong lor and Silom) make care easier to fit into busy schedules. We also support continuity through follow-up communication, teleconsultation where appropriate, medication refill assistance and organised medical records. These practical strengths, combined with experienced doctors, nurses and support staff, help MedConsult deliver reliable, convenient and internationally minded healthcare at every stage of a patient’s life.